ASEM info Board - Asia-Europe Meeting

Topic of The Month

Pushing back against the Scam Industry

November 2026

For most people who use the phone or interact online, scams have become part of everyday life. Familiar methods are used, including fake investment proposals, romance scams through dating apps and social media, impersonation as bank representatives, police or family members in distress and fake online shops. Behind them lies a criminal industry that operates across borders, digital platforms and financial networks. The UN Office on Drugs and Crime (UNODC) estimates that victims across East and Southeast Asia, Australia and New Zealand have lost up to USD 114.1 billion in 2025. In Europe, the Global Anti-Scam Alliance (GASA) found that three in four adults had encountered a scam in the past year, with an estimated USD 57 billion lost across 15 countries. Globally, INTERPOL cites an estimated USD 442 billion in fraud losses in 2025 and expects offending to escalate significantly over the next three to five years, as AI makes fraud 4.5 times more profitable than traditional methods.

Fraud lies at the center of a web of crime that includes human trafficking, cybercrime and specialist money-laundering networks. While recent media reporting has focused on Cambodia as a major hub for scam syndicates, scam compounds operate in several border areas of the region. Compound recruiters have also sought German, Polish, Dutch and other European language speakers. INTERPOL has also identified scam centres in Central, Eastern and Southern Europe and in April 2026 Austrian and Albanian authorities shut down call centres in Tirana linked to more than EUR 50 million in losses. The networks feed each other, such as the sale of phishing kits by Eastern European groups to scam centres in Southeast Asia, and money stolen in Europe typically passes through accounts in southern Europe to financial hubs in East Asia and the Middle East, increasingly via cryptocurrency.

Given the pervasiveness of the problem, closer cooperation is imperative.  Cross-border action is gaining ground – INTERPOL’s HAECHI VI operation across 40 countries recovered USD 439 million and blocked more than 68,000 bank accounts. Cambodia has frozen nearly USD 1 billion in assets of the Prince Group, indicted by US authorities for operating one of the largest transnational criminal organisations in Asia, sought INTERPOL Red Notices for suspects who fled abroad and shared intelligence with the US FBI and China’s Ministry of Public Security. At the country and regional levels, Singapore’s Shared Responsibility Framework requires banks and telecoms operators to compensate scam victims when they breach their anti-phishing duties, while the EU’s ESIWA+ programme supports anti-scam cooperation with India, Malaysia, Singapore and Thailand. ASEAN’s 2025 Declaration on Combatting Cybercrime and Online Scams covers joint investigations, extradition and freezing of criminal proceeds.

Despite these efforts, most victims never recover their losses: in Europe, only one in four who lost money reported it, and just 6% of those who had gone to the police recovered any funds. Some older victims are scammed again and victim support remains patchy or absent. Pushing back against the scam industry will take deeper and more sustained cooperation between police, financial intelligence units, banks and digital platforms across both regions. This is crucial – while scam losses run into billions, the greater cost will be the loss in trust in our societies and our systems.

 

Sources:

UNODC, 21 July 2026, ‘New UNODC Report Reveals Scale of South-East Asia’s Ever More Interconnected Criminal Economy’, UNODC

The Star, 21 July 2026, ‘Online Scam Losses Across Asia-Pacific Triple to US$114bil, UN Says’, The Star

Global Anti-Scam Alliance, June 2026, ‘State of Scams in Europe 2026’, GASA

OCCRP, 9 June 2026, ‘A $57 Billion Toll: How Evolving Scams Are Fleecing Europe’, OCCRP

INTERPOL, 16 March 2026, ‘INTERPOL Report Warns of Increasingly Sophisticated Global Financial Fraud Threat’, INTERPOL

INTERPOL, March 2026, ‘Global Financial Fraud Threat Assessment, Second Edition’, INTERPOL

UN News, 20 February 2026, ‘UN Report Exposes Torture, Rape in Southeast Asia’s Multi-Billion-Dollar Scam Centres’, UN News

OCCRP, 21 July 2026, ‘UN Report Details Southeast Asia’s Interconnected Criminal Economy’, OCCRP

Malay Mail (AFP), 23 September 2026, ‘Cambodia Pushes Back Against Scam Haven Claims, Vows Tougher Crackdown’, Malay Mail

The Star (Reuters), 8 June 2026, ‘Amnesty Says Cambodia Scam Centres Still Operating Despite Crackdowns’, The Star

Zembla (BNNVARA), October 2026, ‘Dutch People Targeted by Scam Slaves in Cambodia’, BNNVARA

Eurojust, 29 April 2026, ‘Fraud Call Centres Targeting EU Citizens Shut Down With Eurojust’s Support’, Eurojust

INTERPOL, 24 September 2025, ‘USD 439 Million Recovered in Global Financial Crime Operation’, INTERPOL

Cryptopolitan, 22 October 2026, ‘Cambodia Freezes Prince Group Assets’, Cryptopolitan

European Commission, 15 June 2026, ‘Fighting Online Scams: How the EU ESIWA+ Project Strengthens Cyber Cooperation in the Indo-Pacific’, European Commission

MAS and IMDA, 24 October 2024, ‘MAS and IMDA Announce Implementation of Shared Responsibility Framework from 16 December 2024’, MAS

Euroconsumers, February 2026, ‘Response to the Call for Evidence: Action Plan on Fighting Online Fraud’, Euroconsumers


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